October 8th, 2008
You may not notice it, but
all those procedures and policies are causing the company to lose out
on efficiency, competiveness and innovation.
A structured environment
is good for allowing a backbone in which to guide information and spur
growth. It's when the structure becomes imposed and actually works against
that original ideal that it's dangerous to the bottom line.
Think of the staff members
who work really hard at their jobs and have ideas that would make it
better. But the chains of procedures and policies are preventing them
from utilizing their ingenuity for the company's benefit. And instead
of having those ideas available, the people who have those ideas find
it within their capacity to take those ideas elsewhere, where they'll
be well-received and allowed to blossom.
They've become frustrated
at the lack of progressive opportunity within, and this is their way
of punishing you for doing so.
Is this a way to show the
people that you're an organization that welcomes innovation and creative
approaches to new product design and service integrity? If your slogan
mentions any of these three words or phrases, then you might want to
rethink about your strategy as it's completely communicating the opposite.
The organization that swears
by multi-level structures and bureaucratic procedures that would make
any government agency blush have now lost out on a chance at extra revenue
and stronger profit margins.
So, it comes down to this:
do policies and procedures help improve the flow of information and
aid the accomplishment of goals and objectives, or do they just provide
excessive tape to cut through that eventually slows down the ambitious
momentum from some eager mind willing to make a difference?
You only have the capacity
to look deep down inside to see whether your over-structured system
is in fact aiding your organization. Otherwise, all you have to do is
simply look out the window as your potential walks out the door and
into your competitor's office.
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