August 25th, 2008
Standing up in times of
immediate crisis and reassuring those who are amidst the turmoil that
everything will be alright are true and genuine traits of a leader.
As Michael McCain of Maple
Leaf Foods has demonstrated, coming to the forefront in times of a crisis
- more specifically the recent Listeria breakout from tainted meat products
from his organization - by generating a video response that acted as
an assurance, albeit limited but at least acknowledged, the effects
of the Listeria crisis on the citizens of Canada and abroad.
This tact was an excellent
move on behalf of a well-oiled leader who takes matters into his own
hands and promptly moves to act as the beacon of "truth",
if it exists, for the organization and its clients, near and abroad.
These traits were not seen
during the recent propane debauchery that practically leveled several
homes in Northwestern North York early in August. Nowhere has the leadership
from Sunrise Propane been seen nor heard in regards to the disaster
their unstable organization wrought over the public that one fiery evening.
You'd think that the leaders
(clearly they are not leaders) would have jumped immediately to help
calm the public and offer alms to those affected; even if it was small,
so long as an acknowledgement was given would have been suitable enough
for the time being.
The public backlash is severe
enough as it is with a lingering silence on all ends from this debacle.
Had the managers/owners taken the time to issue a statement concerning
the situation, then it probably wouldn't have been as dire nor angered.
A genuine leader steps up
in front of the ravaging horde baring no arms to stop an onslaught from
happening. Most of the time, the ravaging horde will put down their
arms in order to hear out what the leader has to say before they decide
to tear him limb-from-limb or to hoist him above in joyousness.
So far, Mr. McCain exerts
the qualities of a true leader. Perhaps he should be teaching those
at Sunrise a thing or two.
Home
| About | Return
to Anecdote-A-Day Main Page | Revive
the Human Factor with HR 3.0